Promising you the best price ticket.
The Lasttix Price Promise provides you with the trust and confidence that you are getting the best possible price for the advertised show.
We have direct relationships with music promoters, theatre producers, event organisers and venues to negotiate exclusive offers on behalf of our members. This ensures we always secure the best possible price.
After purchasing a Lasttix offer, if you find a lower price for the exact same show, performance and ticket category, simply lodge a price promise claim and we'll pay you the difference.
Price Promise Claim Checklist
- The show, performance date/time and ticket category must be identical.
- The competing offer must be available at the same time as the Lasttix promotion.
- Prior Lasttix promotions are excluded and cannot be claimed against.
- The ticket must be purchased from the authorised ticketing agent (no re-sellers of secondary market tickets will be accepted).
- You must provide proof of your Lasttix purchase in the form of the order summary issued by the ticketing agent.
- You must provide evidence of the lower price (email or website link) and the lower price must be available to purchase at the time of your claim.
How to claim
After reviewing the checklist and ensuring you meet the criteria, please submit your Price Promise claim to firstname.lastname@example.org for review.